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RTTPS 错误

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在Windows Events中常常会出现下述的错误,请问是否有任何影响?来源:Symantec Components描述:IM Manager encountered an error in a Filtering component.  RTTPS failed to connect to clearing house.

RTTPS 是 Symantec 针对即时通讯所推出即时防御机制(Real-time protect system),可防御一些未知潜在的威胁。因为 IM Manager 每隔几分钟就会连到 Symantec Threat Center 进行防御特徵值更新。由於 RTTPS 的更新很频繁,有可能因为网络拥塞或网络其它问题造成连线失败,这个网络问题有可能是用户端,也有可能是Symantec Threat Center端。

因此,只要在 IM Manager Dashboard 中没有显示 RTTPS 错误,可以忽略在 Windows Events 中此类的错误。

自从 IM Manager 8.4.8(含)以上的版本,可以定义多少时间内只会出现一次错误,例如:4小时内只出现一次这种错误。其设定值存在 IM Manager Database中,可执行的SQL如下:
<code>
update Settings
set SettingValue = 0
where SettingName = 'IMManager_RTTPS_EvtLogEveryFirstFailure'
</code>
<code>
update Settings
set SettingValue = 14400
where SettingName = 'IMManager_RTTPS_EvtLogFailureIntervalSec'
</code>

<br>
关於上述变数的说明如下:
<ul><li>
<strong>IMManager_RTTPS_EvtLogEveryFirstFailure</strong>
Controls whether to report an Application Event Log entry for every failed attempt by RTTPS to connect to the Symantec Threat Center.

Accepted values:
0 - Error Messages will not be logged to the Event Log more frequently than the specified interval.
1 - Error Messages will be logged to the Event Log on every failed connection. (default value) </li>

<li><strong>IMManager_RTTPS_EvtLogFailureIntervalSec</strong>
Time interval in seconds indicating how often to report failed RTTPS Application Event Log entries. If a multiple failure to connect to the RTTS occurs within IMManager_RTTPS_EvtLogFailureIntervalSec seconds and IMManager_RTTPS_EvtLogEveryFirstFailure is set to 0 then only one instance of the Application Event Log Entry will be recorded.

Default value: 3600 (in seconds)</li>
</ul>